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We all dread it, but sometimes the inevitable happens and we have to seek a claim from our insurer.

 

What next? Who do we reach out to first? What are your obligations? Such situations can be stressful but with the our help, much of it ease out. Contact us on +254 775 444 777 after an accident and we shall walk you through the crucial steps that will lead to processing your claim. 

 

Alternatively you can submit the claims yourself by following these 3 easy steps. 

STEP 1 : Claims checklist
Complete the relevant claims checklist as per your cover.

MOTOR

  • Date of Loss (DOL)

  • Claim form duly filled, signed and (stamped for companies)

  • Police abstract

  • Driver's statement

  • Driver's driving licence copy

  • Driver's PIN copy

  • Driver's ID copy

  • Sketch map of scene of accident

  • Company's PIN copy

  • Logbook copy

  • Inspection report (if there are injuries)

FIRE

  • Date of Loss (DOL)

  • Claim form duly filled, signed and (stamped for companies)

  • Police abstract

  • Owner's (Management) statement

  • Owner's (Company's) PIN copy

  • Valuation report or receipts (if any)

BURGLARY

  • Date of Loss (DOL)

  • Claim form duly filled, signed and (stamped for companies)

  • Police abstract

  • Owner's (Management) statement

  • Owner's (Company's) PIN copy

  • Invoice or receipts (if any)

WIBA

  • Date of Loss (DOL)

  • Directorate of Occupational Safety & Health (DOSH) Form 1-4

  • Claim form duly filled, signed and (stamped for companies)

  • Statement of the injured

  • Supervisor's/witness statement

  • Pay slip (of stated period)

  • Sick off sheet

  • Original medical receipts

  • Medical certificate

For any product checklist not listed above, kindly reach out on info@ummainsurance.com or call +254 775 444 777  and one of our claims reps will dispatch it to you immediately.
STEP 2 : Download and fill out the relevant claims form

MOTOR

MEDICAL

BURGLARY

WIBA

For any product claims form not listed above, kindly reach out on info@ummainsurance.com or call +254 775 444 777   and one of our claims reps will dispatch it to you immediately.
STEP 3 : Submit the Claims form 
Email the filled out form plus the supporting documents from the above checklists to claims@ummainsurance.com.
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Gateway Place, 3rd Floor, Milimani Road
P.O Box 24582-00100, Nairobi, Kenya.

+254 775444777 / +254 784444776 

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